Do you take walk-ins or is it appointments only?
Both. Two chairs are held unbooked every morning and released at 11:00, so a walk-in before then usually gets seen. After 11:00 it depends on cancellations, and a booked request is the safer option — especially Friday and Saturday.
Can I book a beard trim without a haircut?
Yes. Beard Shape and Hot-Towel Shave are standalone bookings on the shave bench. If you want both done in one sitting, request Cut & Beard so we allocate the full hour rather than two short slots.
What happens if I need to cancel?
Let us know by the evening before and there is nothing to settle. Same-day cancellations are fine occasionally — we only ask that you tell us, because the slot can usually be given to someone on the walk-in list.
Do you cut children's hair?
Under-12s are booked as Young Parlor, ideally in the quieter morning window. The clippers come out slowly, the chair has a booster board, and if it stops being fun we finish with scissors and send you home with a tidy shape rather than a struggle.
Can you work with long or curly hair?
Yes — Ruben handles most of the longer and coarser work with shears, and we cut curl dry so the length lands where it will actually sit. Book a Restyle Consultation if the current shape has grown out past the point of a simple tidy.
Do you sell the products you use?
A short shelf of clay, sea salt spray, beard oil and a pre-shave balm sits by the counter, and we will tell you honestly if the cut needs none of it. Plenty of shapes are better off with a towel and a comb.
Is the parlor step-free?
The front door has one shallow step with a portable ramp kept behind the counter, and chair one has clear space either side for a transfer. Mention it in your request and we will have the ramp out and the chair ready when you arrive.